Privacy Policy

Effective Date: 11/15/2024

Radiant Journeys (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.radiantjourneys.com] or use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

   We collect personal and non-personal information to provide you with tailored services and a seamless experience. The types of information we collect include:

   • Personal Information

     • Contact Information: Name, email address, phone number, mailing address.
     • Medical Information: Health history, conditions, or medical records relevant to your requested services.
     • Payment Information: Billing address, credit card details, or other payment-related information.
     • Travel Details: Passport number, flight information, or lodging preferences for concierge services.

   • Non-Personal Information

     • Device Data: IP address, browser type, operating system, and access times.
     • Usage Data: Pages visited, time spent on pages, and navigation paths.

   • Cookies and Tracking Technologies

     We use cookies, web beacons, and similar technologies to collect information about your interactions with our website. You can control cookie preferences through your browser settings.

2. How We Use Your Information

   We use the information we collect for various purposes, including but not limited to:

   • Service Delivery: To provide medical tourism services, including consultations, bookings, and post-procedure follow-ups.
   • Personalization: To tailor services based on your preferences and needs.
   • Communication: To respond to inquiries, send confirmations, and notify you of updates.
   • Marketing: To provide information about our services, promotions, and events (with your consent where required).
   • Compliance: To comply with applicable laws, regulations, and legal obligations.
   • Analytics: To monitor and analyze website performance and improve user experience.

3. How We Share Your Information

   We may share your information under the following circumstances:

   • Service Providers

     We work with trusted partners such as:

     • Medical Providers: To coordinate procedures and consultations.
     • Travel and Lodging Partners: To arrange accommodations and transportation.
     • Payment Processors: To securely handle transactions.

   • Legal Obligations

     We may disclose information if required by law, regulation, or legal process.

   • Business Transfers

     In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

   • Consent

     We will share your information with third parties only with your explicit consent.

4. Your Rights

   • GDPR (for EU Residents)

     If you are a resident of the European Union, you have the following rights:

     • Access: Request access to your personal information.
     • Correction: Request corrections to inaccurate or incomplete information.
     • Deletion: Request deletion of your information (“right to be forgotten”).
     • Restriction: Request restriction of data processing.
     • Portability: Request a copy of your data in a machine-readable format.
     • Objection: Object to data processing based on legitimate interests or direct marketing.

   • CCPA (for California Residents)

     California residents have the right to:

     • Know what personal data we collect, use, and share.
     • Request deletion of personal data.
     • Opt-out of the sale of personal data.
     • Non-discrimination for exercising their privacy rights.

   • Managing Your Preferences

     You may opt-out of marketing communications or adjust cookie preferences by contacting us at info@radiantjourneys-new.stagingsite.biz.

5. Data Security

   We implement robust security measures to protect your information:

   • Encryption: All sensitive data is encrypted during transmission.
   • Access Control: Restricted access to personal information to authorized personnel only.
   • Regular Audits: Periodic assessments of security protocols.

   While we strive to protect your information, no method of transmission or storage is completely secure. We encourage you to take precautions when sharing sensitive information.

6. Data Retention

   We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Medical records and sensitive data are stored securely and retained in compliance with applicable regulations.

7. Third-Party Links

   Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. Updates to This Privacy Policy

   We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the revised effective date.

9. Contact Us

   If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

   Radiant Journeys

   494 Bridgeport Ave Suite 101-333
   Shelton, CT 06848

   Info@radiantjourneys-new.stagingsite.biz